Refund Policy
At Grammica, we are committed to providing a high-quality AI-powered writing analysis experience, including grammar & readability checks, tone analysis, SEO optimization with E-E-A-T scoring, entity/semantic analysis, and more. This Refund Policy explains our terms for refunds on paid subscriptions and credit packages.
Subscription Refunds
3-Day Money-Back Guarantee
We offer a 3-day money-back guarantee for all first-time subscription purchases (Basic or Pro plans). If you are not satisfied with the service, you may request a full refund within 3 days of your initial purchase date.
To qualify for a refund under this guarantee:
- You must be a first-time subscriber to that plan
- The request must be submitted within 3 calendar days of purchase
- You must contact us at [email protected] with your account email and transaction details
After the 3-day period, subscriptions are non-refundable.
Recurring Subscriptions (Monthly or Annual)
- You may cancel your subscription at any time from your account dashboard
- Cancellation takes effect at the end of the current billing cycle
- No refunds or credits will be issued for partial months/periods after the 3-day guarantee expires
- You will continue to have access to premium features until the end of your paid billing period
Credit Package Refunds
Credit packages (one-time purchases for additional word limits or analyses) are generally non-refundable once purchased, as they provide immediate access to the service.
However, we may consider refund requests on a case-by-case basis under these limited conditions:
- The request is made within 48 hours of purchase
- No more than 1,000 words have been analyzed using the purchased credits
- There was a technical issue that prevented proper use of the credits, or the purchase was made in error
Used Credits
If more than 1,000 words have been analyzed using the credits, or if the credits have been substantially used, the purchase is considered final and non-refundable. This reflects the value already delivered through our AI analysis tools.
Refund Process
How to Request a Refund
- Email our support team at [email protected]
- Include your account email address, transaction ID/order number, and date of purchase
- Provide a clear reason for the refund request
Our team will review requests within 2–3 business days.
Processing Time
- Approved refunds via PayPal are usually processed within 24–48 hours
- Credit card refunds typically appear on your statement within 5–10 business days
- You will receive an email confirmation once the refund is completed
Special Circumstances
Service Interruptions or Downtime
In the rare event of significant prolonged service unavailability that impacts your ability to use paid features, we may offer:
- Pro-rated refund for the affected period
- Credit extensions
- Complimentary credits as goodwill
Account Violations
No refunds will be issued if your account is suspended or terminated due to violations of our Terms of Service, including abuse, fraud, unauthorized use, or prohibited content.
Non-Refundable Items
The following are not eligible for refunds:
- Purchases after the 3-day guarantee period
- Free trial conversions once the trial ends
- Promotional, discounted, or bonus credits
- Any service used more than 30 days prior to the request
- Referrals or affiliate-related credits
Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted here with a new "Last updated" date. Continued use of our paid services after any changes means you accept the updated policy.
Contact Us
Questions about refunds? We're here to help.
- Email: [email protected]
- Website: https://grammica.com
We value your satisfaction and will handle eligible refund requests fairly and promptly. Thank you for choosing Grammica!
Last Updated: January, 2026